Last updated: 21/01/2025

At Dying to help CIC, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://dyingtohelp.co.uk ("the Website"). It also explains your rights and how you can control your information.Please read this policy carefully. By using the Website, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect and process the following data:

Personal Identification Information: This may include your name, email address, and any other information you provide when you sign up for newsletters, contact us, or participate in any of our educational programs.

Non-Personal Identification Information: We may collect information about your use of the Website, such as your IP address, browser type, operating system, and browsing behaviour (e.g., pages viewed, time spent on the site).

Cookies and Tracking Technologies: The Website uses cookies and similar technologies to enhance user experience, track usage patterns, and serve targeted content. You can control cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide educational resources, articles, and information about death and related topics.

To respond to your inquiries and provide customer support.

To send you newsletters, updates, or promotional materials (with your consent).

To improve the functionality and content of the Website based on user activity.

To comply with legal obligations, prevent fraud, and protect the rights and safety of our users.

3. Legal Basis for Processing Your Data

In accordance with the UK General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

Consent: We will process your data when you have given us clear consent, such as subscribing to our newsletter or signing up for a service.

Contractual Necessity: We may need to process your data to fulfill a contract or to take steps at your request before entering into a contract.

Legitimate Interests: We may process your data based on our legitimate interests, such as improving our Website and content offerings.

Legal Obligation: We may process your data to comply with legal obligations, such as tax or record-keeping requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties unless we have your consent or are required by law. We may share your data with trusted third-party service providers who assist in operating our Website, conducting business activities, or servicing you, provided these parties agree to keep this information confidential.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights Under GDPR

As a user based in the UK, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct any inaccuracies in your personal data.

Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.

Right to Restrict Processing: You can ask us to limit the processing of your personal data.

Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Object: You can object to our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [email protected].uk

7. Security

We use appropriate technical and organisational measures to protect the personal data we collect from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmitting data over the internet or electronic storage is completely secure.

8. International Transfers

Your personal data may be processed in countries outside the UK. In such cases, we will take steps to ensure that your data is protected to the same standard as it would be in the UK, in compliance with applicable data protection laws.

9. Links to Other Websites

The Website may contain links to other websites that are not operated or controlled by us. Please be aware that we are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any linked websites.

10. Children’s Privacy

The Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

By using our Website, you acknowledge that you have read and understood this Privacy Policy.